jomkiss | Responsible Gaming — Play Smart, Stay Safe

Q: How can I set a deposit limit at JomKiss?

Log in to your jomkiss account and go to Account Settings and select Deposit Limit. Enter your desired maximum amount and select a period (daily, weekly, or monthly). Limits take effect immediately. To reduce a limit, the change applies right away. To increase a limit, a 24-hour waiting period applies as a safety measure.

Q: What is the difference between a Self-Break and Self-Exclusion?

Self-Break is a temporary break (1 to 30 days) during which your account is inactive. Once the period ends, you can log back in automatically. Self-Exclusion is a long-term exclusion (6 months to 5 years) that requires a formal request to reactivate your account after the period ends, with an additional consideration period.

📌 Important Note: Online gaming is entertainment, not a source of income. jomkiss encourages every player to set personal limits and play within their means. If you feel stressed or overwhelmed, please use our self-control tools or contact our support team.

What Is Responsible Gaming?

Responsible gaming means enjoying gambling as a form of entertainment while maintaining full control over your time, money, and decisions. At jomkiss, we believe every player deserves a fun gaming experience — but never at the cost of their health, relationships, or personal finances.

Most people play casually and responsibly without any issues. However, for some, gambling can develop into a habit that is hard to control. That is why jomkiss invests in systems and tools that help players identify problems early and take proactive steps before things get worse.

The responsible gaming principles we follow at jomkiss are built on four core pillars: personal controls, clear information, access to help, and protection of vulnerable individuals. Every platform design decision we make puts player wellbeing first, not just short-term profit.

Play for Fun, Not as an Escape

A sign of healthy play is when it brings you joy — not when you play to relieve stress, chase losses, or feel it is the only way to feel good. If you find yourself playing for these reasons, it may be time to pause and talk to someone you trust.

✅ Healthy Tip: Set a playing budget before you start and treat that money as an entertainment cost — not an investment. Once the budget runs out, end your session. This is the simplest way to keep gambling a fun hobby.

Warning Signs to Watch Out For

Identifying gambling problems early is key to effective resolution. Here are some signs that your playing habits may be crossing the line from entertainment:

You feel the need to betting with increasingly larger amounts than usual to get the same level of excitement.
You chasing losses by continuing to play despite significant losses.
Gambling starts to interfering with work, school, or relationships with loved ones.
You going into debt or borrowing money for gambling purposes.
You lying to family members about how much time or money has been spent on playing.
You feel restless or irritable when trying to cut down or stop playing.
Gambling has become your primary way to relieving stress or to escape negative feelings.

⚠️ Please Note: If you recognise two or more of the signs above in yourself, we encourage you to take proactive steps — whether by using jomkiss's self-control tools or reaching out to professional support resources. There is no shame in asking for help.

How to Use the Control Tools at JomKiss

All self-control tools are accessible directly through the Account Settings within the jomkiss platform. The process is simple and instant — you don't need to contact customer support to activate limits or a self-exclusion break (though we're always here to help if needed).

Deposit Limit — Login → Settings → Deposit Limit

Enter the maximum amount you wish to deposit within the selected period. The new limit takes effect immediately. To increase the limit, a 24-hour cooling-off period is required.

Time Limit — Login → Settings → Session Limit

Set a maximum duration for each gaming session. Once the limit is reached, the system will automatically log you out and send you a session summary.

Self-Break — Login → Settings → Self-Break

Choose a break period (1 day / 7 days / 30 days). The account will be blocked immediately. Once the period ends, you can log back in automatically.

Self-Exclusion — Contact Support or via Account Settings

Select an exclusion period (6 months, 1 year, 3 years, or 5 years). The account will be fully closed and cannot be reopened before the period ends — this is our serious commitment to your well-being.

Self-Assessment — Are You Playing Responsibly?

Use the questions below as a personal guide to assess your gaming habits. This is not an official diagnosis, but it can help you recognise whether your gaming habits are still under control or need closer attention.

1. Have you ever felt the need to bet with more money to get the same level of excitement?