Jomkiss Platform Terms and Conditions of Use

By accessing, registering for, or using any part of the jomkiss platform — including the website, Android and iOS mobile apps, and any services provided — you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions.

If you do not agree with any part of these terms, please stop using the jomkiss platform immediately. Continued use following notification of any amendments will be deemed acceptance of the revised terms.

These terms should be read together with Privacy Policy and Responsible Gaming Policy jomkiss, which together form the entire agreement between you and our platform.

To register and use the jomkiss platform, you must meet the following eligibility requirements:

• Be at least 18 years old on the registration date.
• Residing in a region where the use of online gaming platforms is permitted.
• Have full legal capacity to enter into a binding agreement.
• Never previously banned or prohibited from using the jomkiss platform.
• Register in your own name and not on behalf of any other individual or entity.

Jomkiss reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process. Required documents may include a Malaysian identity card, bank statement, or other relevant supporting documents. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

3.1 Single Account Policy

Each individual is only permitted to own and operate one account only on jomkiss at any one time. Creating multiple accounts using the same or different names, email addresses, phone numbers, or payment details by the same individual is strictly prohibited.

If jomkiss detects multiple accounts linked to the same individual, the platform reserves the right to suspend or close all associated accounts. Any balances, bonuses, or wins accumulated across those accounts will be frozen pending investigation.

3.2 Account Security

You are solely responsible for keeping your account password confidential. jomkiss recommends using a strong, unique password that is not used on any other platform. Do not share your login details with anyone, including family members.

If you suspect your account has been accessed without authorisation, contact the jomkiss support team immediately via 24/7 Live Chat. jomkiss will not be held responsible for any losses resulting from unauthorised access caused by a player's failure to safeguard their login credentials.

3.3 Information Updates

You are required to ensure that all information in your account is accurate, current, and complete at all times. If any personal details change — such as your address, phone number, or bank account details — please update them via the account settings section or contact customer support.

4.1 Payment Methods

Jomkiss supports a wide range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees. Deposits are typically credited to your account within 30 seconds using DuitNow QR.

4.2 Deposit Limits

Minimum and maximum deposit limits may vary depending on your chosen payment method and current account tier. Up-to-date deposit limit information is available in the "Deposit" section of your account. jomkiss reserves the right to adjust these limits from time to time without prior notice.

4.3 Withdrawal Process

Withdrawal requests to local Malaysian bank accounts are processed within an average of 3 minutes during normal operating hours. Withdrawals may only be made to an account registered in the same name as the jomkiss account holder. Transfers to third parties are not permitted.

Before your first withdrawal is processed, you are required to complete the KYC identity verification process. This is a standard security measure to protect your account from unauthorised access. Once verification is complete, subsequent withdrawals will be processed more quickly.

4.4 Suspicious Transactions

Jomkiss reserves the right to delay, investigate, or decline any transaction suspected of involving fraud, money laundering, or other illegal activity. In such cases, the platform may request additional supporting documents before processing any withdrawal.

Jomkiss offers players a variety of promotions and bonuses from time to time, including welcome bonuses, reload bonuses, weekly cashback, free spins, and special festive promotions. Each promotion has its own specific terms and conditions, which will be clearly stated on the relevant promotion page.

5.1 Wagering Requirements (Rollover)

All bonuses are subject to wagering (rollover) requirements before withdrawals are permitted. The specific rollover requirement will be stated on each promotional offer. For example, a bonus with a 10x rollover means you must place bets totalling 10 times the bonus value before the bonus balance can be converted to withdrawable cash.

5.2 Bonus Abuse Policy

Any attempt to abuse the jomkiss bonus system — including but not limited to opening multiple accounts to claim bonuses repeatedly, hedge betting across multiple accounts, or using automated software — is prohibited and may result in permanent account closure.

5.3 Bonus Validity Period

Each bonus has a stated validity period. Bonuses not used within the specified validity period will expire automatically without any compensation. Bonus expiry dates can be checked in the "Promotions" section of your account.

All games offered on the jomkiss platform — including slot games, Live Casino, sports betting, and table games — use an independently certified random number generator (RNG) to ensure the fairness and transparency of every game outcome.

6.1 Technical Failures

In the event of a technical failure or connection disruption during an active game session, jomkiss will endeavour to restore the session to the last accurately recorded state. If restoration is not possible, the affected bets will be refunded to the player. Wins obtained during a technical disruption that cannot be verified through system records will not be paid out.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits displayed within the game interface. jomkiss reserves the right to adjust betting limits at any time. Players found attempting to manipulate the betting system or using unfair methods to gain an undue advantage will face appropriate action.

6.3 Game Results

All game outcomes recorded by the jomkiss server are final. In the event of a discrepancy between the display on a player's device and the server record, the server record shall be considered authoritative and accurate.

As a jomkiss player, you agree to:

• Use the platform for personal entertainment purposes only and not as a primary source of income.
• Set personal limits for deposits, losses, and playtime in line with your financial means.
• Not using any unauthorized automated software, bots, artificial intelligence tools, or scripts while playing.
• Not involved in any form of collusion, fraud, or behavior that negatively impacts other players' experience.
• Report any technical issues or irregularities you encounter to the jomkiss support team immediately.
• Comply with all local laws and regulations applicable to online gaming activities in your jurisdiction.

Jomkiss is strongly committed to responsible gaming. If you feel that gaming is beginning to affect your daily life, we encourage you to use the self-control tools available on the platform or visit our Responsible Gaming our support team for assistance and resources.

Protecting your personal data is a top priority for jomkiss. All information collected during registration and platform use is secured with industry-standard 256-bit SSL encryption. Your personal and financial information will not be sold, leased, or shared with third parties without your explicit consent, except in the following circumstances:

• Required by law or a valid court order.
• Required to process your financial transactions through authorised payment providers.
• Required to conduct fraud investigations or inquiries into illegal activity.

For more information on how jomkiss collects, uses, and protects your data, please read Privacy Policy our complete policy.

9.1 Closure by Player

You may close your jomkiss account at any time by contacting our customer support team via Live Chat. Before closing, please ensure you have withdrawn all available balances from your account. Unclaimed balances within 90 days of an account closure request may be subject to our inactive funds policy.

9.2 Closure by jomkiss

Jomkiss reserves the right to suspend or close any player account without prior notice if there is:

• Confirmed fraudulent activity or platform abuse.
• Violation of any section of these Terms and Conditions.
• Submission of false information during registration or the KYC process.
• Attempts to hack, manipulate, or compromise the security of the platform.
• Money laundering or use of funds obtained through illegal means.

The jomkiss platform is provided on an "as-is" basis. While we make every effort to keep the platform running uninterrupted 24 hours a day, we cannot guarantee that the service will be entirely free from technical errors, outages, or scheduled maintenance downtime.

Jomkiss is not liable for any indirect, incidental, or consequential losses arising from the use of or inability to use our platform, including losses resulting from:

• Internet service disruption or unstable connection on the player's end.
• Unfavourable game outcomes resulting from the player's own decisions.
• Unauthorised access to a player account resulting from negligence in keeping passwords secure.
• Delays in transaction processing caused by third-party payment providers.

Jomkiss's maximum liability under any circumstances shall not exceed the total amount deposited by the player in the 30 days preceding the event giving rise to the liability claim.

Jomkiss reserves the right to amend, modify, or update these Terms and Conditions at any time at our sole discretion. Players will be notified of any material changes via in-platform notifications or their registered email at least 7 days before the changes take effect, except where immediate implementation is required for security or legal compliance reasons.

It is the player's responsibility to review this Terms and Conditions page from time to time. The date of the most recent update is always displayed at the top of this document. Continued use of the platform after any amended terms take effect constitutes your full acceptance of those changes.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of the jomkiss platform, our support team is ready to assist you:

• Live Chat: Available 24/7 directly on the jomkiss platform or app.
• Email: [email protected] (response within 24 hours)
• FAQ: Visit page FAQ our FAQ for answers to common questions.

We are committed to addressing every enquiry thoroughly and professionally. The jomkiss Malay-speaking support team is ready to help you understand any part of these terms in greater detail.